Plan Your Visit to Melbourne Museum

Handheld cameras and smartphones are fine for personal use in the exhibition spaces. Flash photography and professional equipment like tripods are generally restricted, since they can damage delicate displays.

Dining is available onsite, but outside food and drink aren't allowed inside the galleries themselves.

Beyond that, it's the usual courtesy: keep the museum enjoyable for the other people in it.

The Museum Market Café on the ground level and the family-friendly Museum Station Café inside the Children's Gallery both serve meals, snacks and coffee throughout the day.

The Museums Victoria Store carries souvenirs, books, educational toys and merchandise tied to whatever's currently on show.

Restrooms are accessible and spread across the museum, along with visitor maps and seating areas.

A limited number of standard-sized wheelchairs and one mobility scooter are available for free use, though it's worth calling ahead to book one.

Every gallery and public space is reachable by lift or ramp, and a wheelchair access map is available at the front desk on request. The underground car park connects by lift straight to the ground floor, with accessible bays on level P2.

Sensory bags with noise-reduction earmuffs and fidget tools can be borrowed free from the Information Desk. There are hearing loops in some spaces, and the National Relay Service can help with phone calls for deaf visitors or those with a hearing or speech impairment.

Guide dogs and other registered assistance animals are welcome throughout. Lifts have tactile indicators, and a few exhibitions include tactile components, so ask at the ticket desk which ones.